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Strategy and Performance

FIREFLY’s Strategic Plan for 2023-2026 will provide a roadmap to achieve our vision of services that have been informed by the hopes, aspirations, and needs of communities and clients across the region.  We are committed to a vision of service that reflects new realities with a focus on: 

  • Respect, culture, and reconciliation 
  • Inclusion, choice, and flexibility 
  • Expertise and dedication to quality 
  • Equity

On This Page

Links

2023-2026 Strategic Plan

Read the full 2023-2026 Strategic Plan here.

Champion for children, families and communities

  • Elevate the voice of the families for change. 
  • Promote health equity and system integration. 
  • Facilitate and act on Calls to Action and service alignment with Indigenous communities. 
  • Create and grow with communities and partners for greater impact.

Listen, empower and inspire each other

  • Sustain an aligned culture of inclusion, pride and teamwork where staff voice matters. 
  • Increase staff retention and recruitment – Employer of Choice. 
  • Invest in our people for service excellence and planning for change. 
  • Foster an environment where staff, student and volunteers share and continuously grow. 
  • Provide a healthy and safe work environment. 

Transform experiences and outcomes

  • Integrate voice of families as experts and partners for service excellence. 
  • Remove barriers to timely and equitable access to services. 
  • Adopt creative approaches and outreach for underserved and those who are marginalized in our communities. 
  • Lead in regional best practices to deliver specialized services for those with complex needs. 
  • Incorporate cultural competency and client safety practices in all we do. 

Innovate for Quality and Success

  • Grow as a centre of excellence for research, innovation, and education. 
  • Drive evidence-based practice with enhanced capacity and efficient use of data. 
  • Build greater capacity and focus on external communications. 
  • Plan and develop facilities for staff and service requirements. 

Strategy and Performance Team

To contact a member of the Strategy and Performance Team please email [email protected] or call our toll-free line 1-800-465-7203.

Darcia curtis 1 square hi res
Darcia Curtis, Chief Executive Officer
A head shot of Joel Willet, she is wearing a kelly green blouse and has fair skin, blue eyes and dark brown hair.
Joel Willett, Director of Service Excellence and Partnerships in Child and Youth Mental Health Services
Jackie Hummelbrunner is wearing a cream blazer and dark blue rimmed thicker glasses. She has short chin-length light brown hair and is light skinned.
Jackie Hummelbrunner, Director of Service Excellence and Partnerships
Michelle Gaudet smiles for the camera, she is wearing a red blouse and dark blue rimmed glasses. She has curled her light brown hair.
Michelle Gaudet, Director of Human Resources
Kirby Parks smiles for a head shot. She has fair skin, long brown hair and blue eyes.
Kirby Parks, Director of Finance
Jenn Marquis has short medium blonde hair with blue eyes and fair skin.
Jenn Marquis, Director of Systems & Performance Management
Tammy Hanstead is wearing a bright blue blazer and dark blue rimmed glasses. She has light brown hair that falls just below her chin. She is fair skinned.
Tammy Hanstead, Executive Assistant
Mary Pavey is wearing a black blazer and has light skin, shoulder length light brown hair, brown eyes and is fair skinned.
Mary Pavey, Executive Assistant to the Strategy and Performance Team
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